The crew was stealing from my father. One of them took the coins and hid the frame that they were in behind a mirror. We had to call the police because they started an argument with my father. They confessed and gave my father back his belongings. I would give zero stars if that was possible. Never again!!!!! On top of it they were expensive. Disgrace.
My recent move with Bay Shore Moving Company and the response from the owner and employees made it necessary to write this review. DO NOT USE THIS COMPANY!!!! Being X-Military Wife and having moved many times I understand the process only too well.
The movers came in and started removing my items from my home. My antique vanity was tipped to its side and the mover grabbed the legs and ripped them completely off the unit. Because it was tipped to the side the beautiful marble top was cracked crushed and broken into three pieces. Then they did the same on my antique curio cabinet ripping the legs off I was hysterical. The damages are beyond repair. Things were flying out of the house and loaded without concern as I followed them asking them to be careful. I could not communicate with them in English and I do not speak Spanish. The damages on the Antiques alone are more then the move cost. I have several estimates. The damages to the furniture and household goods in the thousands of dollars.
When the truck was loaded I followed them to the new house. I was upstairs while they brought the bedrooms in and had them place them in the correct rooms. At the same time the other movers were throwing all of my boxes of dishes and clothes and household goods down in the basement. Thrown in piles the destruction was unimaginable. Before they left we inspected one truck and if not for the alcohol bottle sticking out of one of the moving blankets we would not have seen the things there were about to steal. We recovered a partial crate of alcohol there were stealing. Later finding that there were many many more things missing.
If I could rate this company with a zero star, I definitely would. Do not use Bayshore. I have never had a worse experience. Horrible customer service. Poor communication. Complete money racket. Thousands of $$$ of broken items. Fail.
The morning of the move they came late in a truck that was not large enough for the move. The truck was big enough for the garage items only. The head mover called the office to inform them that they needed a bigger truck. After 6 phone calls and 6 hours later I was told another truck was coming to remove the household items but I would have to pay more. I had to be out of the house that night and I had no choice, we were at there mercy and they would not unload our belongings until we paid the full price. This company moved us before and had every idea what we needed to move.
I have used this company several times. I tell everyone what a great job they do. I have moved several time due military transfers and have had terrible experiences before, but never with any of the employees at this company. I actually had an extra stop to pickup additional furniture and didn't inform them prior. They were more than accepting and didn't even charge me. Thanks guys. Your the best.
Very easy to deal with, handled everything my wife and I needed with professionalism, thank you very much
It would have been nice if the management actually gave a real phone call to my family to apologize. The problem with your company is that you're hiring illegal immigrants to uphold the reputation of your company. My parents spoke to the secretary and it sounded as if this has happened before because there was no apologies. I was standing right there listening.
Update: The mover that stole gave back my fathers belongings and was fired on the spot by the foreman. The moving company sent 2 new men to help the move. No apologies from any of the management. Terrible and very unhappy.
The following morning I called to speak to the owner. I asked him to please come to see how I was moved into my home. I wanted him to see how things were thrown, broken and destroyed. He yelled at me because he had just come into work at 9:30 and had no idea how to deal with this. He promised he would call me back after investigating my concerns. I never heard from him again. I called Allied to complain and they said, it was not there problem because it was in state and not out of state move. Allied and Bay Shore Movers should be put out of business for there unprofessionalism for hiring illegals and for destroying my belongings.
Bay Shore Moving Storage Inc is a US Moving Company based in Hauppauge, New York. Bay Shore Moving Storage Inc is located at One Corporate Dr, Hauppauge, NY 11788, USA.
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